FAQ

Everything you need to know about purchasing women’s tops, shipping, payments, returns, and customer service at WOREFIT.

1. How do I place an order?

Browse our online collection of women’s tops, choose your preferred style, size, and color, then select Add to Cart. When you are ready to complete your purchase, proceed to checkout, provide your shipping information, choose an available payment method, and submit your order.

2. What payment methods do you accept?

We accept major payment methods available at checkout, including credit and debit cards such as Visa, Mastercard, American Express, and Discover, along with supported digital payment gateways. Payment options may vary depending on your Shopify payment setup.

3. Where do you ship?

At this time, we ship and deliver orders to eligible addresses within the United States.

4. What are your shipping and delivery timeframes?

Orders are generally processed within 0–1 business days, Monday through Saturday. After dispatch, standard shipping usually takes approximately 1–2 business days, Monday through Saturday. The estimated total delivery time for most locations within the continental United States is 1–3 business days.

5. Is delivery free?

Yes. We offer Free Standard Shipping on all orders shipped within our standard delivery areas.

6. Can I track my package?

Yes. Once your women’s tops have been packaged and handed over to the shipping carrier, we will send a tracking number and tracking link to the email address associated with your order. You can use this information to follow your shipment until it is delivered.

7. What is your return and refund policy?

We offer a 30-day return period for eligible purchases. Items must be unworn, unwashed, and returned in their original packaging with the original tags attached. For complete information about return eligibility and the refund process, please review our dedicated Return & Refund Policy.

8. Can I modify or cancel my order?

If you need to make changes to or cancel your order, please contact our customer support team as soon as possible at worefit.crystal@hotmail.com or +1 (252) 283-0227. We can accommodate cancellations or shipping address changes before the order has been dispatched. Once an order has been shipped, it cannot be canceled and will be subject to our standard return procedures.

9. What should I do if my order arrives damaged or incorrect?

If your order arrives damaged or you receive the wrong item or size, please contact us promptly with your order number and photographs showing the problem. We will review the issue and work with you toward an appropriate resolution, which may include a replacement or refund in accordance with our return policy.

10. Do you accept bulk or wholesale inquiries?

Yes. If you are interested in purchasing women’s tops in bulk or placing a larger-volume order for a corporate, group, or other event, please contact us at worefit.crystal@hotmail.com. Include the product styles and quantities you are interested in so our team can assist you.

11. Are taxes included in the listed prices?

Any applicable state and local sales taxes are calculated during checkout based on your delivery address and collected as required by applicable law.

12. Can I change my delivery address after placing an order?

We may be able to update your shipping address provided that your order has not yet been processed or dispatched by our fulfillment team. If you need to change your address, please contact customer support by email or phone as soon as possible.

Still Need Help?

Our customer care team is here to assist you with questions about our women’s tops, sizing, orders, shipping, or other shopping-related concerns.

Store Name: WOREFIT

Website: worefit.shop

Email: worefit.crystal@hotmail.com

Phone: +1 (252) 283-0227

Physical Business Address: 3816 NC Highway 581 N, Kenly, NC 27542, United States